Customer service

In our webshop you can browse by category, search by name and filter, for example by region, grape variety or winegrower. Each product shows whether it is in stock. Add what you would like to your basket and complete your order from there: you choose how you want to receive it and pay online straight away.

Of course. Would you rather not order online, would you like help choosing, or do you have specific wishes or questions? Email us at info@enu.be or call +32 474 89 45 13, and we will help you personally.

You pay online straight away at checkout, securely via Mollie. You can use Bancontact (Wero), Visa, Mastercard, Maestro, iDEAL or PayPal. You can also pay with an ENÙ gift voucher.

Yes. All prices are in euros and include VAT. Any delivery charges are shown separately at checkout.

Yes. Enter your company name and VAT number at checkout. Payment is still made online straight away at checkout.

Get in touch as soon as possible at info@enu.be or on +32 474 89 45 13, and we will look into it together. This is subject to the provisions on the right of withdrawal in our general terms and conditions.

We always let you know first. If you are collecting from the shop, you will hear from us as soon as your order is ready, so please wait for our message before coming by. If your order is being shipped, you will receive an email as soon as it leaves, with a tracking number so you can follow your parcel. For home delivery in Klein-Brabant, we will contact you personally beforehand to arrange the delivery.

Collection from our shop in Puurs is free. Home delivery in Klein-Brabant and shipping elsewhere in Belgium are free on orders over €100. You will find all rates and details under Delivery and shipping.

We deliver to Belgium and the Netherlands.

Let us know as soon as possible at info@enu.be. What applies in that case is set out in our general terms and conditions.

You will always find our current opening hours on our contact page.

Yes, free of charge. Choose collection from the shop at checkout. You can pick up your order at our shop at Botermarkt 6 in Puurs as soon as you have received our message that it is ready.

You will find our shop at Botermarkt 6 in Puurs. Directions and all parking options are on our contact page.

Yes. Every week you can taste the wines of the moment in the shop, and we are happy to give you personal advice.

As a consumer, you have a right of withdrawal. How it works is explained in article 8 of our general terms and conditions, where you will also find the withdrawal form. Not sure? Email us at info@enu.be.

Yes. Add one or more gift boxes to your order: for 1 to 6 bottles, in black, gold or with a window. Use the order notes to tell us which wines should go in which box. If anything is unclear, we will get in touch with you. We are unable to add a card or personal message. Prefer a ready-made gift? Take a look at our wine gift sets.

Yes. Enter the recipient’s address as the delivery address at checkout. We never include an invoice in the parcel.

You receive a gift voucher of €10 to €500 by email, with a personal code. You can use it in our webshop and in our shop in Puurs. Online, enter the code in your basket before you check out. The conditions of the gift voucher can be found in our general terms and conditions.

Yes. Choose a ready-made gift set or ask us for a tailor-made corporate gift, including for larger quantities. Contact us for a free, no-obligation quote. You will find more information under Corporate gifts.

We host tastings at your home or at another venue anywhere in Belgium, for groups of 6 or more. Under Request a wine tasting at home you can calculate an indicative price and submit your request. You will find all practical questions about tastings under Wine tastings at home.

You will find all our events and workshops under Events and workshops. You sign up online and pay straight away. The time is listed with each event.

Subscribe to our newsletter. Twice a month you will receive news about our range, workshops, events and special offers in your inbox.